Salesforce Solutions Architect

Omega CRM Consulting

Software de gestión de relaciones con clientes (CRM)

Barcelona, Cataluña - Spanien

Manager / Gestor de equipos

Híbrido

Experteer Overview

As a Solutions Architect at Omega CRM, you will shape client solutions within a leading CXM environment, bridging business needs and technical delivery. You’ll support presales, assess risks, and coordinate across service lines to ensure impactful outcomes for complex projects. You will drive methodologies and develop talent, strengthening the team’s ability to deliver high-value experiences. This role offers the chance to influence customer journeys at scale within a renowned Merkle and Dentsu-backed organization.

Compensaciones / Beneficios

Permanent contract
Flexible schedule
Home Office
Health insurance
Certifications plan
Professional development

Responsabilidades

Build industry and market expertise to provide benchmark guidance to clients
Analyze proposals and support the sales team with technical input
Coordinate with other service lines to bring in specialized knowledge when needed
Identify and manage commercial risk during presales and communicate risks to Operations
Lead involvement in delivering complex, high-risk projects alongside Operations
Develop new methodologies to improve area outcomes and impact
Establish and execute a clear communication strategy for the team’s objectives
Develop and manage team talent, including tools for better people and objective management
Conduct data-driven analysis to share actionable insights with the team and remove obstacles
Support and motivate team members to align with area objectives

Requisitos principales

4+ years in a similar role (Project Manager / Solution Architect)
Strong foundation in platform functionality and development
Excellent organization, time management, conflict and priority management
English proficiency
Experience gathering and interpreting business information and internal client processes
Software proficiency related to core technologies of the applications to be implemented
Collaboration with various business areas and technology teams to improve services and CX

collaboration across teams leadership and people development clear communication and stakeholder management platform functionality and development software proficiency related to core technologies of applications experience with gathering and interpreting business information

Descripción del puesto

As a Solutions Architect at Omega CRM, you will shape client solutions within a leading CXM environment, bridging business needs and technic…

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