Head of Customer Success for Data & Analytics Platform (ADP)

Allianz

Servicios financieros

Barcelona, Cataluña - Spanien

Manager / Gestor de equipos

Híbrido

Experteer Overview

In this role you will lead the OE Engagement and Customer Success efforts to drive adoption of the Allianz Data Platform (ADP) and related data products. You will build and lead a Barcelona-based CS team, align ADP with OE needs, and push legacy decommissioning while channeling customer feedback into the product backlog. You will work with cross-functional groups to accelerate value delivery from data at scale and shape a data product management mindset across the organization. This is a strategic, customer-focused opportunity to influence how data platforms unlock business impact.

Compensaciones / Beneficios

hybrid work model
company bonus scheme
pension
employee shares program
healthcare benefits
parental leave

Responsabilidades

Build a high-performing customer success management team in an international environment
Establish and nurture trustful relationships with senior stakeholders across Allianz Group to align ADP with customer needs
Develop an operating model to enable value from data at scale and accelerate value delivery
Implement a data product management approach within Allianz Technology and its customers
Develop and manage a portfolio of data products and consolidate local products into global offerings
Translate business opportunities into data products and technical capabilities
Lead or support strategic data & analytics projects and manage an engagement funnel for OE demand toward ADP/DAP

Requisitos principales

Strong background in data, analytics and Gen-AI with knowledge of relevant technical solutions
General understanding of data architecture and models
Experience managing data product or customer success teams
Experience designing data operating models and strategies in complex corporate environments (insurance/financial services a plus)
Hands-on experience building data products or similar
Strong communication and interpersonal skills; proven track record of building high-performing teams
Proficiency in English

communication stakeholder management leadership Gen-AI awareness data architecture principles data product management

Descripción del puesto

In this role you will lead the OE Engagement and Customer Success efforts to drive adoption of the Allianz Data Platform (ADP) and related d…

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