Account Manager Team Lead Spanish Market

As Team Lead in our Spanish Customer Experience team, you will guide a 6–8 person group to deliver high customer satisfaction and drive revenue through retention and upselling. You’ll partner with Area Managers and the Talent team to recruit, develop, and retain top performers who own their results. You’ll design and execute strategies to improve retention, upsell opportunities, and activation for existing clients, while collaborating with product and sales to shape customer experience. This role offers hands-on leadership in a fast-growing, startup-like environment where change is valued and impact is visible.