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Sant Cugat del Vallès - Customer and sales support manager - Swedish

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Sant Cugat del Vallès - Industria manufacturera - Management - Hewlett-Packard

Job Description  Customer and sales support manager - Swedish-646850 Description   HP creates great products. Our locations are state-of-the art, cutting edge and all over the world. Six years ago, HP launched its Direct business to deliver solutions and services directly from HP through a customizable direct relationship or via 1st Tier, to large and enterprise customers. Since then, this business has been growing at a very rapid pace, in the revenue generated as well as the number of customers served. Within EMEA Operations, the Volume Direct organization hosts the Customer & Sales Support Managers team (CSSM). The team aims at supporting Sales and Customers in their agreed catalogs.   Role & Responsibilities: ·         Key contact for the Sales organization for customer procurement solutions ·         Guide Sales in the setup of new catalogue structures ·         Influence for product catalogue simplicity & margin increase ·         Pricing approval in line with delegations ·         Drive product catalogues setup & maintenance in line with Sales ·         Owning and resolving Customer support calls on the B2B Portal for all Customers ·         Coordinate catalogue maintenance & customer quote documents ·         Publish price and product updates to customer within agreed ...


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