Madrid - Senior Specialist Terminal Services

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At Roche, 80,000 people across 150 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. The Position Provides technical support and maintains consistent configuration, implementation, operation and support of a single Integration Services platform including: ·         Implements new releases and sets up standards for operational management ·         Monitors and resolves problems with Business Application operations. ·         Configures and manages development, UAT and production environments. ·         Administers and maintains support services. ·         Configures, implements and optimizes Business Applications. ·         Manages incidents, problems, changes and releases ·         Tunes capacity and performance ·         Coordinates, tests and administers platform Security ·         Complies with OLAs and Quality/Validation requirements ·         Ensures ITSM framework,  processes, tools and SOPs are implemented, utilized and supported end to end   Areas Supported:   Applies the processes above to the following Integration Services platform areas: -       Citrix XenAPP 5.0 and 6.5 -       Windows Server and Terminal …

Madrid - farmacéutica - Management - Roche